Careers

Sales/Branch Manager

Ballymount, County Dublin

Role Purpose

To achieve growth by surpassing the sales, margin and commercial targets for the branch and to steer the business to deliver a customer service second to none. Overseeing the daily operations of the branch, including sales, warehousing and accounts. This role is crucial for ensuring the branch operates smoothly and meets its financial and operational targets along with a high level of customer service.

Responsibilities

Sales & Commercial Leadership

Lead and develop a high-performance sales culture across the branch, with a strong focus on accountability, customer engagement, and commercial results.
Drive branch sales growth, profitability, and margin performance in line with company targets
Develop and execute local sales and business development strategies to increase market share and maximise opportunities within the region.
Utilise CRM systems and sales reporting tools to monitor pipeline activity, track performance, and drive sales effectiveness across the team.
Coach, support, and develop inside sales and trade counter teams to achieve individual and branch objectives.

Customer Experience & Relationship Management

Build and maintain strong relationships with key customers, suppliers, and stakeholders to support retention, loyalty, and long-term growth
Ensure the branch delivers a customer experience that is second to none through responsive service, product availability, and proactive problem-solving.
Resolve customer escalations effectively and professionally, ensuring positive outcomes and maintaining strong customer confidence.

Operational & Branch Management

Oversee the day-to-day operations of the branch, ensuring efficient coordination across sales, warehousing, logistics, and administration functions.
Ensure effective inventory management, order fulfilment, and stock control processes to maintain high service levels and operational efficiency
Monitor branch performance against financial and operational KPIs, taking corrective action where required to drive continuous improvement.
Manage branch costs and resources effectively to maximise profitability and operational performance.

Leadership & People Management

Lead, motivate, and develop branch employees to foster a positive, engaged, and highperforming team environment.
Set clear expectations and performance standards, promoting a culture of ownership, accountability, and continuous improvement.
Support talent development, succession planning, and employee engagement initiatives within the branch.

Health, Safety & Compliance

Champion a strong health, safety, and wellbeing culture across the branch
Ensure full compliance with company policies, procedures, training requirements, and all relevant legislation and regulatory standards.
Maintain high operational and housekeeping standards to ensure a safe and professional working environment at all times.

Experience & Qualifications

Ability to demonstrate a successful track record in the achievement of sales, targets and financial objectives.
Experience commercially managing a branch, business unit, department or function within the industrial supplies sector.
Electrical experience is an advantage however experience gained within the wider B2B industrial sector will also be considered.
Strong leadership, communication, and interpersonal skills.
Proficiency in Microsoft Office and ERP systems.
In-depth understanding of electrical products and industry trends.
Ability to manage financial budgets and goals.

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About Kellihers

We like to combine the fact that we are a local Irish business with all the benefits and reassurances that come with being part of a truly global electrical product supply group. We take real pride in our ability to meet the electrical product supply needs of everyone from major industry players to independent contractors, and we look forward to continuing this for many years to come.

Last – but certainly not least – Kellihers recognise that the success of the company would not be possible without their greatest asset – their people. Our staff are friendly, helpful, knowledgeable, and fully trained to be the best in the business.

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If you are interested in any of these exciting opportunities, please contact Diana Ursul Email: diana.ursul@rexel.ie